All Systems Operational
Forms Website Operational
90 days ago
99.97 % uptime
Today
Submission Deliveries Operational
90 days ago
99.97 % uptime
Today
Submission Resending Operational
90 days ago
99.97 % uptime
Today
Dispatches Operational
90 days ago
99.97 % uptime
Today
Device Magic Systems Operational
Long Running Delivery Queue Operational
90 days ago
100.0 % uptime
Today
SMS Text Delivery Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Forms Website
Fetching
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 14:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 09:01 EDT
Identified - The team has a temporary fix in place at the moment and users should see improved speed in downloading of resources/dispatches.

Please recommend to all users to update their apps to the latest versions.
- Device Magic Android = 2024.4.0
- Device Magic iOS = 2024.3.5

There is still an ongoing investigation into the underlying cause of the issue.

We appreciate your patience and understanding and apologize for any inconvenience this may cause.

Jul 18, 17:03 EDT
Investigating - Some customers are currently experiencing mobile app issues with "Downloading Resources" and slow loading dispatches. Our team is actively working to resolve the problem as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience.

Thank you for your understanding.

Jul 18, 14:07 EDT
Jul 18, 2024
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 14:53 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 12:25 EDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 12:24 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 11:03 EDT
Investigating - We are currently experiencing an issue with website performance and submission deliveries. The team is currently investigating.
Jul 10, 10:54 EDT
Jul 9, 2024

No incidents reported.