SMS Delivery Service Disruption

Incident Report for Device Magic

Resolved

This incident has been resolved.

Posted Apr 28, 2026 - 14:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2026 - 13:53 EDT

Identified

We are currently investigating an issue causing unsuccessful SMS delivery in Device Magic.

Our team has identified the problem and is actively working on a fix. Other Device Magic services remain operational at this time.

We appreciate your patience and understanding while we work to resolve this, and we will provide another update as soon as SMS functionality has been fully restored.

Posted Apr 28, 2026 - 08:20 EDT

This incident affected: SMS Text Delivery.