Maintenance is complete. Services are running normally.
Posted Jul 20, 2025 - 22:36 EDT
Monitoring
Database upgrade is complete on submissions database. Parts of the application might be slow until July 20, 2025 9:00 PM EDT.
Posted Jul 19, 2025 - 09:04 EDT
Identified
We are performing maintenance on our submissions database. Services may be briefly impacted during window of 7:30 AM to 10:00 AM EDT.
Posted Jul 19, 2025 - 07:29 EDT
Investigating
We will perform system maintenance on our submissions database from July 19, 2025, at 7:00 AM EDT until July 20, 2025, at 9:00 PM EDT.
Please note: - Services may be briefly impacted on July 19, 2025, between 7:00 AM and 10:00 AM EDT. - Performance related to submission data will be degraded for the remainder of the maintenance window.
We appreciate your patience and understanding. If you have any questions or encounter issues, please contact us at support@devicemagic.com.
Posted Jul 17, 2025 - 10:36 EDT
This incident affected: Forms Website, Submission Deliveries, and Device Magic Systems.